FAQ

Frequently asked questions about the EqHub service.
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How do we get access to the EqHub application?

In order to sign up for EqHub, the user simply sends an email to EqHub support (support@eqhub.no) with the following details:

  • Name
  • Email
  • Company name (+ org.nr if the user is the first for the Company)
  • Phone no including country code (optional)

EqHub support will revert with further information and login details.

What is the cost for the EqHub licence?

EqHub is free.

Development and operation of EqHub is paid for by the operators on the Norwegian continental shelf.

Do you need to sign up for EPIM JQS in order to use EqHub?

No you don't.

However, signing up for EPIM JQS provides the opportunity to directly refere (link) to your company's products in EPIM JQS to the equipment details stored in EqHub.

For information about EPIM JQS see the EPIM JQS web pages.

What software is required to run the EqHub application?

EqHub is a cloud-based application and the only software required is a standard web-browser, e.g. Chrome, Safari, Internet Explorer, Microsoft Edge...

Does EqHub have en API interface?

Yes, it has (REST API). For further info and system documentation see:

EqHub API.

Equipment registration:

Who is responsible for entering equipment information into EqHub?

The equipment supplier, manufacturer or its agent. See Roles and responsibilities for further detail.

How is data confidentiality handled in EqHub? Who can see my data?

Access to EqHub data is governed by access rights for each company and it's users.

For further information regarding companies' roles and access rights see Roles and responsibilities page.

How is the information entered into EqHub verified / quality assured?

The equipment information entered into EqHub goes through a detailed verification process carried out by the EqHub Team.

Can manufacturers register equipment information on their own initiative?

Yes, they can - and they are encouraged to do so. The main incentive for doing so is that this provides access to the equipment information to customers and agents.

Will the data be deleted if my company deregister from EqHub?

No, data will not be deleted - this is for legal compliance.